General conditions of sale (CGV)

Upadated : 14 nov. 2023

1. OBJECT

These general conditions of sale (CGV) govern the contractual relations between MB FACTORY DESIGN, owner of the site laboratory-atyna.com (hereinafter "the Site"), and any natural or legal person wishing to make a purchase via the Site. (hereinafter “the Client”). By placing an order via the LABORATOIRE ATYNA FRANC Amazon store, the Customer accepts these General Terms and Conditions without reservation.

2. PRODUCTS

The products offered for sale are those described on the Site on the day of consultation by the Customer. LABORATORY ATYNA FRANCE strives to present and describe its products with the greatest accuracy. However, if errors or omissions were to occur, LABORATOIRE ATYNA FRANCE cannot be held responsible.

3. PRICE

The prices of the products are indicated in euros, all taxes included (TTC) and excluding delivery costs, the latter being added before validation of the order on the Amazon store. LABORATOIRE ATYNA FRANCE reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the prices in force at the time of validation of the order.

4. ORDERS

The Customer places his order online from the catalog accessible on the Amazon store. Any order constitutes acceptance of the prices and descriptions of the products available for sale. LABORATOIRE ATYNA FRANCE acknowledges receipt of the order by sending a confirmation email. The sale will only be considered final after sending this confirmation email and receipt of the full price.

5. PAYMENT

Payment is made online by credit card or any other payment method offered on the Amazon store. The Amazon store LABORATOIRE ATYNA FRANCE uses a secure system for transactions. In the event of non-payment, LABORATOIRE ATYNA FRANCE reserves the right to suspend or cancel the order and/or delivery of the products.

6. DELIVERY

The products are delivered to the address indicated by the Customer when ordering. Delivery times are indicative LABORATOIRE ATYNA FRANCE cannot be held responsible for delivery delays. In the event of non-receipt of a package within the indicated deadlines, the Customer must inform LABORATOIRE ATYNA FRANCE via the Amazon store which will open an investigation with the carrier. In the event of force majeure, LABORATOIRE ATYNA FRANCE reserves the right to suspend or cancel delivery.

7. WITHDRAWAL AND RETURNS

In accordance with the legal provisions in force, the Customer must refer to the regulations of the Amazon store to exercise their right of withdrawal without having to provide reasons or pay penalties. Products must be returned in their original packaging and in perfect condition. Return costs are the responsibility of the Customer.

8. WARRANTY

All products sold on the Site benefit from the legal guarantee of conformity and the guarantee against hidden defects, allowing the Customer to return defective or non-compliant products. The Customer must contact LABORATOIRE ATYNA FRANCE customer service for any warranty return request.

9. RESPONSIBILITY

LABORATOIRE ATYNA FRANCE cannot be held responsible for damage resulting from improper use of the product purchased. The liability of the Atyna laboratory will, in any case, be limited to the amount of the order.

10. PERSONAL DATA

LABORATOIRE ATYNA FRANCE undertakes to respect the confidentiality of personal data communicated by the Client on the Site and to process them in accordance with current legislation. The Customer has the right to access, modify and delete data concerning him, which he can exercise by contacting the Amazon store LABORATOIRE ATYNA FRANCE.

11. INTELLECTUAL PROPERTY

All elements of the Site, whether visual or audio, including the underlying technology, are protected by copyright, trademark law or patents. They are the exclusive property of LABORATOIRE ATYNA FRANCE. Any reproduction, representation or use, in any form whatsoever, is prohibited without the prior written consent of LABORATOIRE ATYNA FRANCE.

12. DISPUTES AND APPLICABLE LAW

These General Terms and Conditions are subject to French law. In the event of a dispute, the parties undertake to seek an amicable solution before any legal action. Failing this, the French courts will have sole jurisdiction.

13. CONTACT

For any questions or additional information, the Customer can contact the customer service of the Amazon LABORATOIRE ATYNA FRANCE store.